Home IT Operations

Let your IT just work — so you can focus on your business.

We don't firefight, we prevent. Our flat-fee managed IT service keeps your systems running — before you even notice a problem. We're based in Békéscsaba, and serve our clients across Békés County and nationwide.

Our service prices — details
Your system does not depend on one person

What's included?

Whether you are choosing a provider for the first time or thinking of changing — the same four questions decide.

  • Can you reach them when something breaks?
  • Do you know what is happening in your system?
  • Is it written down, or only in one person’s head?
  • Does anything happen before there is a problem?

With us the answer is the same to all four — and we can show it:

Proactive 24/7 system monitoring — we catch issues before they cause downtime.
Regular updates and patch management — security gaps closed, software always current.
Supervision of automated backup systems — and if there is none, we build it: from procurement through deployment to running it. So that you, too, work without data loss.
A single point of contact, but not a single person’s knowledge — the system is documented, so nothing stops when someone is away.
For critical faults our support line is reachable by phone — we intervene quickly through remote access, and come on site when the fault needs it.
A transparent monthly fee — with optional extra cyber protection, predictable cost, no hidden charges.
On-site and remote support alike — whichever the situation calls for.
Scalable system infrastructure — it grows with you.
A price discount for contracted partners — on hardware, software, additional services and office supplies (ink cartridges, toner and other consumables) purchased from us.

We're also happy to take on individual, one-off assignments if needed.

1

Quick assessment

We check where you stand right now and what you actually need.

2

Custom, transparent proposal

You know exactly what you pay for and why — no surprises.

3

A smooth start or handover

We get to know and document the system first, and only then take it over. Recovering access is our job too, even if the previous provider did not hand everything over.

4

Ongoing monitoring

From then on, we're watching — you can focus on your business.

Packages and prices

IT maintenance packages and prices

IT maintenance runs on remote support, and 24×7 cyber protection can be added to it. Every package comes with a 12-month contract, under a framework agreement with confidentiality obligations and GDPR compliance.

Included in every package

  • Regular updates
  • Regular software clean-up and maintenance
  • Device health checks: storage condition, vulnerabilities
  • Verification of backups — if there are none, we advise and, on request, set them up
  • Remote IT maintenance once a month
  • Help and fault reporting by phone during opening hours
  • Troubleshooting and intervention over the internet
  • Framework agreement with confidentiality, data protection and GDPR compliance
Click here to get to know our service
IT maintenance + Xperi24x7 Alap protection

Remote IT maintenance, extended with every essential round-the-clock layer of cyber defence and expert monitoring.

Up to 5 devicesHUF 8,000 + VAT / device / month
6–10 devicesHUF 7,000 + VAT / device / month
Above 10 devicesTailored quote

With a 12-month contract, without on-site visits: support by phone and remotely over the internet.

What does Alap protection include?
Full protection
IT maintenance + Xperi24x7 All-In-One full protection

The same maintenance with end-to-end protection: configuration management, email security and mobile defence as well.

Up to 5 devicesHUF 8,750 + VAT / device / month
6–10 devicesHUF 7,750 + VAT / device / month
Above 10 devicesTailored quote

With a 12-month contract, without on-site visits: support by phone and remotely over the internet.

What does All-In-One protection include?
Complex package — with on-site visits

With on-site visits, configuration and full system documentation. It also covers the fee of the regular monthly visit set out in the contract.

Tailored price
Free on-site survey
Personal consultation
Configuration and system documentation

The contents and the fee are shaped after the survey, tailored to your environment.

Above 10 devices we give a tailored, discounted rate based on a free on-site survey and a personal consultation. Before the contractual start date, a one-off comprehensive maintenance, the handover of the system and the deployment and installation of the protection are mandatory in every case — this is a one-off chargeable item. If passwords, settings or documentation are not available from the previous system administrator, we carry out that work too; this may involve additional cost. IT maintenance is also available without 24×7 protection, under an individual agreement based on a prior free survey and consultation. Prices are indicative and this information is not exhaustive. For details, please get in touch HERE.

How we differ

Four things not every provider can commit to

No generalities. These four points are the ones that make a real difference in day-to-day work — and every one of them can be shown, not just claimed.

Our own store and workshop, not a subcontractor

When a machine fails, we are not waiting on a third party. We have our own store and service workshop in Békéscsaba, with devices and spare parts available locally — so a repair or a replacement is not measured in weeks.

One partner for operation and protection

IT operations and 24×7 cyber protection come from the same company. No issue can be passed back and forth between two providers, and you never have to work out who to call.

An auditor’s mindset, not just fixing faults

Our lead engineer holds internal auditor qualifications to ISO/IEC 27001:2022 and ISO 19011:2018. In practice this means we document and verify rather than only react — and the documentation is yours, even if our paths part one day.

Vendor-neutral — chosen for the task

We work with expertise in Stormshield, MikroTik, Cynet, OPSWAT, WithSecure, HP, Dell, Lenovo and many further vendors, but we are tied to none of them. We recommend the device that suits your environment, at a sound price-to-value ratio. Customer satisfaction comes first.

Frequently asked questions about IT operations

How quickly do you respond to an issue?

For critical faults our support line is reachable by phone and we start troubleshooting immediately through remote access — with an on-site visit when the fault needs it. Monitoring is continuous, so a large share of faults is detected before you report them.

How long does switching to a new managed IT provider take?

The switch is typically short: a quick assessment, a custom and transparent proposal, then a smooth transition organized so it causes no disruption to daily operations.

Is the service a flat monthly fee, or billed hourly?

For ongoing management, we typically work with a transparent flat monthly fee — predictable costs, no hidden charges, no surprises on the invoice. We're also happy to take on one-off, ad-hoc assignments if you don't need ongoing management, just a specific task completed.

What happens in case of data loss or a more serious incident?

Automated backups and a tested recovery plan mean we can restore your systems quickly, without data loss.

Do we need to switch infrastructure or get a new server right away?

Not necessarily. We start monitoring your existing systems, then make recommendations based on the quick assessment for the improvements that are actually needed.

Let's assess the health of your IT systems together.

Request a free, no-obligation consultation — we'll get back to you shortly.

FREE CONSULTATION